At The Middle India Co., we value the relationships we build with both our customers and the small spice growers we partner with. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us online or browse our website.
Section 1 – Information We Collect
We collect most of your personal information when you make a purchase on our online shop. This includes your name, address, phone number, and email address. To make your shopping experience easier, we provide two options:
- Guest Shopper: If you choose to check out as a guest, we will only collect the information necessary to complete the transaction. Your information will not be stored for future use, meaning you will need to provide your shipping, billing, and payment information with each new purchase.
- Registered Shopper: By creating an account with us, your billing and shipping information will be securely stored, allowing us to fill these details during future checkouts, speeding up your shopping process.
Section 2 – Electronic Mail
We take the protection of your privacy seriously, especially regarding your email address. Your email address is never sold or rented to third parties. Here is a breakdown of how we communicate with you via email:
- Order-Related Emails: You will receive emails related to your orders, including order confirmations and tracking information.
- Promotional Email Reminders: If you add an item to your shopping cart or view a specific product, we may send you a reminder email about these actions.
- Marketing Emails (Subscription-Based): If you subscribe to our Spice Letter, you will receive occasional emails about new products, promotions, and company news.
If you prefer not to receive marketing emails, you can unsubscribe at any time via your account settings or by clicking the unsubscribe link in our emails. Please note that order-related emails are essential and cannot be unsubscribed from.
Section 3 – Disclosure of Information
We may share your personal information with third parties when required by applicable laws or regulations in the jurisdiction where we operate.
Payment Security:
Both Shopify and our payment processors are compliant with the Payment Card Industry Data Security Standard (PCI-DSS), ensuring the safe handling of your payment information.
Section 4 – Third-Party Services
We occasionally work with third-party service providers who may require access to your information to fulfill their obligations. For instance, we may integrate your email address into an email marketing service.
Please note that some of these third parties may be located outside of our jurisdiction, meaning your data may be subject to the laws of those countries. For example, if you use a U.S.-based payment processor, your data may be governed by U.S. law, even if you are in a different country.
We are not responsible for the privacy practices of external websites linked to our site. We recommend reviewing the privacy policy of any third-party website before use.
Google Analytics:
We use Google Analytics to monitor activity on our website and to improve our services for visitors.
Section 5 – Revision of This Privacy Policy
We may revise this Privacy Policy from time to time. Any updates will take effect immediately upon being posted on the site. For significant changes, we will notify you to ensure that you are informed of how your data is collected, stored, and used.
Concerns and Contact Details
The Middle India Co. values your privacy and is committed to protecting your information. If you have any questions or concerns, or if you wish to access, update, or delete your data, please contact us at hello@middleindiaco.com.