Frequent Asked Questions

  1. Does Middle Co. provide a masala subscription service?
    Yes, we provide a convenient and budget-friendly variety of subscription services that lets you regularly have your favorite masalas, and or products delivered to your door.
  2. What advantages come with becoming a Middle Co. masala subscriber?
    Members benefit from early access to new items, special savings, and the assurance that their favorite spices will never run out.
  3. Does the subscription service have a minimum commitment?
    We offer two types of subscriptions:
    • Monthly subscriptions: These can be canceled anytime. Pricing ranges from $9 to $18 per month, depending on the chosen option.
    • Annual subscriptions: These are non-cancelable, but store credit will be provided for any unused portion. The annual subscription starts from $150.
  4. How can I control my choices for subscriptions?
    Managing your subscription is easy through your account on our website. You can change the frequency of deliveries, update your spice selection, or cancel your subscription at any time if it’s a monthly plan.
  5. Can I switch between bottle and packet subscriptions?
    Yes, you can easily switch between bottle and packet subscriptions based on your preferences. Simply update your choice through your account.
  6. What happens if I need to cancel my annual subscription?
    Annual subscriptions are non-refundable, but if you decide to cancel, you will receive store credit for any unused portion of the subscription.
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